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Get AI dispatch suggestions

Use AI Suggest on the dispatch board to find the best tech and time for a visit, then assign with one click.

AI Suggest looks at a visit and tells you which techs could take it and when, ranked from best to worst. You pick one and it's assigned.

Use AI Suggest

  1. Go to the dispatch board.
  2. Click an unscheduled or scheduled visit to open it.
  3. Click AI Suggest.
  4. Review the list. The top suggestion is highlighted. Each one shows:
    • The tech's name
    • The start time they're free
    • Drive time, when it's available
    • The reasons they were picked
  5. Click Assign [name] at [time] on the one you want.

AI Suggest showing ranked techs for a visit
AI Suggest showing ranked techs for a visit

The visit moves to that tech at that time, and the board updates.

How it ranks techs

AI Suggest weighs:

  • Skills: whether the tech has the skills the job type needs
  • Open time: whether they have a slot long enough for the visit that day
  • Distance: how far they'd drive
  • Performance: how they do on revenue for this kind of work

If you see "No tech has an open slot that day", nobody has enough free time for that visit's length. Try another day, or shorten the visit.

What it won't do

AI Suggest never moves a visit by itself. Nothing changes until you click an Assign button.

AI starter pricebook

A related helper lives on the pricebook. If you're just getting started, click AI starter pricebook, pick your trades, and review the suggested flat-rate items. Keep the ones that fit. Homeforce won't create duplicates of items you already have.

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